eShakti: The Confusion Customers Didn’t Expect

You’re not alone if you placed an order with eShakti and are still waiting. Over the last two years, a number of customers have reported delays, problems getting their goods, and a lack of communication from eShakti regarding their orders.

Many customers have been taken aback by the lack of communication, as they have tried to follow up with multiple emails and phone calls but have received no answer. Customers are therefore uncertain about the progress of their orders.

Why Are So Many Customers Worried?

Many shoppers shared similar experiences:

• Orders stuck in “processing” for months
  
• No shipping confirmation or delivery updates
  
• Refund requests left unresolved
  
• Customer support becoming unreachable
  

For a brand that was once trusted for made-to-order fashion, this shift has been alarming.

What Should You Do If You’re Still Waiting?

If you’re affected, customers commonly recommend:

• Contact Customer Service: Keep trying to reach out via email and phone.
• File a Dispute: If you paid by credit card, file a dispute with your card issuer.
• Share Your Experience: Post reviews and comments on social media to raise awareness.

As one disappointed user shared on Reddit:
“The delivery date has come and gone, and eShakti is not responding to any communications at all. There’s been zero updates to the order since the day I placed it. Total bummer. I’m not even getting one of those auto-reply messages for the emails I sent. Nobody answers the phones or responds to voicemails.”

What Happened to eShakti?

For months now since early 2023, eShakti has not fulfilled customer orders because of serious delays from lack of communication and is frustrating to many of its consumers. Here’s what we know:

Many consumers have been experiencing month-long delays due to eShakti’s inability to complete orders since early 2023. Even though there has been some production stoppages and eShakti continues to take new orders through its website, the lack of communication leaves consumers with uncertainty about the company’s solvency. The production stoppages and breakdowns in communication may indicate eShakti has serious financial issues.

While there is no official statement from eShakti, several possibilities might explain the situation:

• Production Disruptions: Possible issues in their Indian production facilities.
• Economic Downturn: Financial struggles impacting operations.
• Internal Changes: Potential internal restructuring or management changes.
• Legal Issues: Possible legal or regulatory challenges.

Without consistent updates, uncertainty continues to grow.

UPDATE: Startling information on the abrupt demise of eShakti has been revealed by a former employee:

Source: Screenshot of a publicly shared user comment claiming to be from a former eShakti employee. (User-generated content; claims not independently verified.)

Why Trust Matters More Than Ever in Online Fashion

When shopping online—especially for clothing—trust is everything. Shoppers expect:

• Honest delivery timelines
  
• Clear communication
  
• Consistent product quality
  

When these expectations aren’t met, even a well-known brand can quickly lose customer confidence.

Why Shoppers Are Exploring Alternatives

As concerns around reliability grow, many shoppers naturally start looking for brands that offer clarity, consistency, and accountability.

This is where brands like Namsropa.com are gaining attention.

What Makes Namsropa a Reliable Choice

At Namsropa, the focus is on delivering fashion that feels dependable from start to finish.

• Thoughtful designs created to flatter real bodies
  
• Clear order and shipping timelines
  
• Quality-first production, not mass promises
  
• Responsive support, so customers are never left guessing
  

Rather than overcomplicating the process, Namsropa prioritises a smooth and honest shopping experience.

A More Confident Way to Shop Fashion Online

Modern shoppers value more than just aesthetics—they value peace of mind. Knowing when your order will arrive, what quality to expect, and how to get help matters just as much as style.

That’s why many customers now prefer brands that balance creativity with reliability.

What Customers Love About Namsropa

Here’s what shoppers often highlight when talking about their experience with Namsropa:

“The fit feels effortless, and the quality is exactly what I expect from a premium brand. Every piece feels thoughtfully made.”
— laura

“What I appreciate most is the clarity—shipping timelines, fabric quality, and communication are all transparent.”
— Katya

“Namsropa’s designs are modern yet timeless. I feel confident wearing their pieces again and again.”
— Michel

“It’s refreshing to shop from a brand that focuses on quality and consistency instead of overpromising.”
— Tierney

Visit Us https://namsropa.com/

Frequently Asked Questions (FAQs)

Is eShakti a Scam?

Answer: There have been numerous reports from customers about significant delays, lack of communication, and unfulfilled orders since early 2023, which has led many to question the reliability of eShakti. Some customers have labeled it a scam due to their negative experiences, such as not receiving orders placed months ago or getting no response to their inquiries. However, without an official statement from eShakti, it’s difficult to conclusively label the company as a scam. If you are facing issues with eShakti, consider filing a dispute with your credit card issuer and sharing your experience on review platforms.

Is Zapelle the Same as eShakti?

Answer: Yes, Zapelle is a brand under eShakti. While eShakti primarily operates in the USA, Zapelle has been introduced to serve the Indian market. Both brands follow the same ethos of providing customizable fashion tailored to individual sizes and preferences.

What is Zapelle?

Answer: Zapelle is an offshoot of eShakti, offering western wear with a focus on inclusivity in sizing. Launched in India, Zapelle provides a wide range of sizes from XS to 6X, and also offers customization options to match exact measurements. Zapelle aims to extend the eShakti brand’s commitment to personalized fashion to the Indian market.

What is Namsropa?

Answer: Namsropa is a modern fashion brand focused on comfort, style, and inclusive sizing. Designed for women who want clothes that truly fit, Namsropa offers a wide size range and thoughtful customization to match real body shapes. The brand’s goal is simple: make everyday western wear feel personal, flattering, and easy to wear—without compromising on quality or style.