FAQs

1. Do you offer custom sizing?

Yes, we specialize in custom sizing. Every Namsropa outfit is tailored according to your height, body measurements, and fit preference. This ensures the garment is made specifically for you, offering comfort, elegance, and a perfect silhouette.

2. What sizes do you carry?

We do not follow standard size charts alone. Instead, we offer personalized sizing for all body types. Since each piece is made to order, sizing is customized per customer and may vary depending on the design and fabric.

3. Can I customize the design or style?

Absolutely. Our designs can be customized based on your preferences, including length, sleeves, neckline, fitting, and overall style. If you have any special requests, you can share them before checkout or contact our team for assistance.

4. Are all Namsropa outfits made to order?

Yes. All our outfits are made to order. Once you place an order, your garment is crafted from scratch, keeping customization and quality at the forefront. This approach helps us reduce waste while delivering exclusive pieces.

5. How long does order processing take?

Processing Time: 1–3 business days
During this time, we review your order details, measurements, and customization requests before moving into production.

6. How long does shipping and delivery take?

Estimated Delivery Time: Approximately 2–4 weeks
This timeline includes tailoring, quality checks, and shipping. Since each piece is custom-made, delivery times may vary slightly depending on the design complexity and destination.

7. Where do you ship?

We currently ship to India, United States, United Kingdom, Canada, Australia, UAE, and several other countries.
We also offer worldwide shipping, so customers from across the globe can experience Namsropa.

8. Can I add special instructions to my order?

Yes. You can add special instructions (such as fit preferences or styling notes) before checkout.
For detailed requests, you may also contact us at support@namsropa.com or WhatsApp us at +1 (307) 310-2686 before placing your order.

9. How can I track my order?

Once your order has been shipped, you will receive a tracking link via email. This allows you to monitor your shipment at every stage until delivery.

10. Do delivery timelines change during sales or holidays?

Yes, delivery timelines may be slightly extended during sales periods, festive seasons, or holidays due to high order volumes. We always strive to keep you informed and deliver your order as quickly as possible.